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How invoicing works

WasteConnect helps you package completed jobs into invoices for your customers. It does not process card payments or store customer payment methods.

When you see Invoices

Invoices appears in the sidebar when your site has invoicing enabled. Drivers do not see this menu.

Building blocks

  1. Jobs with sales items (charge lines) and completed work

  2. Customers with billing groups (who to bill and how jobs group)

  3. Optional billing integration (for example Xero) under Settings → Organisation

Ready for billing

The invoices page lists billing groups that have completed jobs ready to invoice. Search by customer, site, job reference, or billing group name.

What WasteConnect does not do

  • Take payment from your customer's card or bank

  • Replace your accounting system's general ledger

Export or sync invoices to your connected billing system when configured.

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